The Break-Through Moments
- Microsafe Express Private Limited
- Microsafe Corporate Office 1033/17 Nai Wala Karol Bagh New Delhi-110005
- Microsafe Ship(business discontinued) a subsidiary of Microsafe Ltd. express Distribution and Supply Chain Solutions and International Shipping Logistics FZE launched a new Coastal Container Service between North India and South India covering April 2010. The new service namely ISL-Microsafe Express Coastal Service.
- Microsafe signed a Joint Venture agreement with Express World Express for its Express Distribution and Supply Chain business on February 13, 2012
- Express won Logistics Supply Chain Award for Best Logistics Provider of the Year-Road 2012
- Express Ship(business discontinued) announced a dedicated shipping route on the Kolkata-Patna-New Delhi stretch
- Launched Microsafe Redsun, Supply Chain Division – Microsafe’s first step forward towards becoming a knowledge company and an integrated Supply Chain Solutions provider
- Launched the Mechantronic Warehouse in Hyderabad
- Launched 10C, a solution for information on real time shipment delivery notification.
- Launched Microsafe Express Academy
- Launched Microsafe Art Express
- Introduced SQS (Service Quality Standardization).
- Launched the Centralized Call Centre at Nagpur
- Launched the Millennium Parcel Express Train between KYN (Mumbai) and Guwahati
- Strategic Alliance with GLS (General Logistics Systems) Europe’s Parcel Leader.
- Launched Microsafe Europe Express.
- Introduced e-POD (Electronic Proof of Delivery) and Centralized POD Cell.
- Launched Microsafe Happiness – a window online to buy a range of delicious products.
- Strategic alliance with China Railway Express International Logistics Co. Ltd.
- Opening of Mega state-of-the-art Mechantronic Express Distribution Centre in Bangalore
- Introduced VTS (Vehicle Tracking System)
- Launched a joint Courier and Air Cargo Service with Air India.
- Microsafe Cafe Deliver – a unique concept, an outlet offering a menu of services
- DOD Direct (Draft online) to reduce cycle time of customer payments.
- Introduced 40ft container vehicle with German based double deck system technology
- Customer Convenient Centers introduced to enhance accessibility
- Launched Microsafe Student Express
- Microsafe Miles a Redemption Coupon to settle cashless claims.
- Online Employee Information System and Performance Management System introduced.
- Introduced State-of-the-art Mechantronic Warehouses with APL racking and modern handling equipment in major cities across India.
- Introduced mechanized racking systems in the automated warehouse at Panvel, Maharashtra.
- Microsafe@web: Internal processes were simplified and moved to Oracle platform.
- Launched India-centric distribution solutions. Forayed into Singapore, the international business hub.
- Migrated the operations to the first of its kind web-based solution -GEMS
- Microsafe Millennium Parcel Express – Microsafe launched the first exclusive Cargo Train between Mumbai and Kolkata in association with Indian Railways.
- Microsafe International – Microsafe expanded to SAARC countries through tie-ups with the postal departments of Bhutan and Maldives.
- The Mr.Ajay Kumar Sharma Development Centre was set up in Bihar exclusively for employees training and development.
- First Logistics Company in India to be awarded ISO 9001 Certification.
- Launched courier service – Suvidha, which was later called as IC Zipp Courier.
- Introduced the concept of 3rd party logistics (3PL)
- Tied-up with Indian Airlines to facilitate speedier delivery of shipments.
- New concept of Door to Door service. A Money Back Guarantee was given in case of delay in delivering shipments.
- Cash-On-Delivery (COD) – Microsafe started a unique value-added service called Cash-On-Delivery (COD).
- Call Free Number – Microsafe was the first in the logistics industry in India to introduce the concept of a Call Free Number.