MILESTONES

The Break-Through Moments

2013-2014

  • Microsafe Express Private Limited
  • Microsafe Corporate Office 1033/17 Nai Wala Karol Bagh New Delhi-110005

2012-13

  • Microsafe Ship(business discontinued) a subsidiary of Microsafe Ltd. express Distribution and Supply Chain Solutions and International Shipping Logistics FZE launched a new Coastal Container Service between North India and South India covering April 2010. The new service namely ISL-Microsafe Express Coastal Service.

2011-12

  • Microsafe signed a Joint Venture agreement with Express World Express for its Express Distribution and Supply Chain business on February 13, 2012
  • Express won Logistics Supply Chain Award for Best Logistics Provider of the Year-Road 2012
  • Express Ship(business discontinued) announced a dedicated shipping route on the Kolkata-Patna-New Delhi stretch

2010

  • Launched Microsafe Redsun, Supply Chain Division – Microsafe’s first step forward towards becoming a knowledge company and an integrated Supply Chain Solutions provider

2009

  • Launched the Mechantronic Warehouse in Hyderabad
  • Launched 10C, a solution for information on real time shipment delivery notification.
  • Launched Microsafe Express Academy
  • Launched Microsafe Art Express
  • Introduced SQS (Service Quality Standardization).

2008

  • Launched the Centralized Call Centre at Nagpur
  • Launched the Millennium Parcel Express Train between KYN (Mumbai) and Guwahati
  • Strategic Alliance with GLS (General Logistics Systems) Europe’s Parcel Leader.
  • Launched Microsafe Europe Express.
  • Introduced e-POD (Electronic Proof of Delivery) and Centralized POD Cell.
  • Launched Microsafe Happiness – a window online to buy a range of delicious products.

2007

  • Strategic alliance with China Railway Express International Logistics Co. Ltd.
  • Opening of Mega state-of-the-art Mechantronic Express Distribution Centre in Bangalore
  • Introduced VTS (Vehicle Tracking System)
  • Launched a joint Courier and Air Cargo Service with Air India.
  • Microsafe Cafe Deliver – a unique concept, an outlet offering a menu of services
  • DOD Direct (Draft online) to reduce cycle time of customer payments.
  • Introduced 40ft container vehicle with German based double deck system technology

2006

  • Customer Convenient Centers introduced to enhance accessibility
  • Launched Microsafe Student Express
  • Microsafe Miles a Redemption Coupon to settle cashless claims.
  • Online Employee Information System and Performance Management System introduced.

2005

  • Introduced State-of-the-art Mechantronic Warehouses with APL racking and modern handling equipment in major cities across India.

2004

  • Introduced mechanized racking systems in the automated warehouse at Panvel, Maharashtra.

2003

  • Microsafe@web: Internal processes were simplified and moved to Oracle platform.
  • Launched India-centric distribution solutions. Forayed into Singapore, the international business hub.
  • Migrated the operations to the first of its kind web-based solution -GEMS

 

2001

  • Microsafe Millennium Parcel Express – Microsafe launched the first exclusive Cargo Train between Mumbai and Kolkata in association with Indian Railways.

1999

  • Microsafe International – Microsafe expanded to SAARC countries through tie-ups with the postal departments of Bhutan and Maldives.
  • The Mr.Ajay Kumar Sharma Development Centre was set up in Bihar exclusively for employees training and development.

1998

  • First Logistics Company in India to be awarded ISO 9001 Certification.
  • Launched courier service – Suvidha, which was later called as IC Zipp Courier.

1997

  • Introduced the concept of 3rd party logistics (3PL)

1996

  • Tied-up with Indian Airlines to facilitate speedier delivery of shipments.
1989-1995
  • New concept of Door to Door service. A Money Back Guarantee was given in case of delay in delivering shipments.
  • Cash-On-Delivery (COD) – Microsafe started a unique value-added service called Cash-On-Delivery (COD).
  • Call Free Number – Microsafe was the first in the logistics industry in India to introduce the concept of a Call Free Number.

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